Last Updated 08/24/2009

Kent State University

Operations Management

MIS 34060

Fall 2009 

Tuesday 7:20 – 10:00

Course Objectives: 

·         To develop an understanding of the strategic importance of operations and how operations management can provide a competitive advantage in the marketplace.

·         To understand the relationship between operations management and other business functions, such as Marketing, Finance, Accounting, and Human Resources.

·         To develop knowledge of: the issues and methodologies related to designing and managing operations.

Required Text:  Operations Management, 10^th edition, by William J. Stevenson, Kent State University Custom Edition.  McGraw-Hill Custom Publishing, 2009

ISBN 13: 9780077379094    ISBN 10: 0077379098. 

Prerequisites: MIS 24056. You risk deregistration if you have not completed the course prerequisites.  A basic working knowledge of Microsoft Excel is expected.

The Following Policies Apply to All Students in this Course.

A.    Students attending the course who do not have the proper prerequisite risk being deregistered from the class.

Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until Sunday, September 6, 2009 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

B.     Academic Honesty:  Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.  The use of the intellectual property of others without giving them appropriate credit is a serious academic offense.  It is the University's policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course.  Repeat offenses may result in dismissal from the University.

C.    Course Withdrawal:

For Fall 2009, the course withdrawal deadline is Sunday, November 8, 2009.

D.    Students with disabilities: 

University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access equal access course content.  If you have documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments.  Please note, you must first verify your eligibility for these through the Student Disability Services (contact 330-672-3391 or visit www.kent.edu/sds for more information on registration procedures).

When required, individual communications and/or discussion between the student and instructor are encouraged.  I will make every effort to be available both before and after class. If necessary, I encourage you to call me. E-mail is another method of communication, and I encourage you to use it.  To make sure that I will promptly answer any email, you must use "MIS 34060" as the first part of any subject heading. Generally accepted business English must be used in all email communications.

Performance Evaluation: the points earned determine the final letter grade. 

Starting Fall 2005, KSU implemented a Plus/Minus Grading System.  If you have questions about this change, please see Plus/Minus Grading System – FAQ at http://business.kent.edu/news/plusminus.asp

This class will use the plus/minus grading system with letter grades assigned as shown below. 

Points are earned from the following components.

1. Exams will contain True/False, Multiple Choice and short answer questions.  They will be taken in class, using the Pamela web site.  For each exam you are permitted to have one 8 ½ x 11 page of notes (hand written - both sides).
2. There will be three take home quizzes on assigned text readings.  Each quiz will be worth 5-10 points.  They will be taken using the Pamela web site.  Obviously, they are open book, open notes.
3. There are NO make-ups for either exams or quizzes unless the instructor has agreed to such BEFORE the event.

MIS 34060            Operations Management             Fall 2009

Tentative Class Schedule

* If your text does not contain Chapter 12, you may view/print it in pdf format at:

https://mismain.bsa.kent.edu/ap/syllabi/s07syllabi/ste41912_ch12_SE.pdf